Welcome to Le Pavillon Saint-Côme!.
1. All reservations require a security deposit of $500 or more. Deposits are not collected automatically. A host uses the Resolution Center to upload damage documentation (photos or invoices) and request money from their traveller to repair the damage. You do not have to do anything at this time regarding the security deposit and you will not have to do anything if there is no damage to the cottage and you comply with the rules below.
2. Check-in can be done at any time after 4:00 pm. The maximum time for check-out is 11:00 am. You may request a check-in earlier than 4:00 pm or a check-out after 11:00 am, but we cannot guarantee this request and we will not be able to give you an official answer until 24 hours in advance.
3. Smoking is strictly prohibited in the chalet. Failure to comply with this rule will result in a $500 penalty.
4. Pets are not allowed. Failure to comply with this rule will result in a $500 penalty.
5. Parties and excessive noise outside the cottage are not permitted. Failure to comply with this rule will result in a $500 penalty and immediate eviction without a refund. We have noise detection systems outside the chalet.
6. If the cottage is messy, we will charge $40 per hour per housekeeper to clean up the mess. We appreciate guests washing their dishes before check-out or leaving the dishwasher.
7. Guests are not allowed to book our cottage directly if they do not have a verified ID and a profile picture of their face on Airbnb. We do not discriminate, we just want to know to whom we rent our property.
8. Guests assume full responsibility for any accident, injury, or illness that occurs in the cottage. By accepting this reservation, it is agreed that all guests expressly assume the risk of any damage arising from their use of the premises. Guests acknowledge that they may personally purchase insurance to protect themselves in the event of such occurrences.
9. If more guests than the originally booked stay at the chalet, the security deposit will be charged in full and we will request that the original number of guests mentioned in the booking be respected from then on. Children under the age of 2 are not counted as guests.
10. If you notice anything that presents a danger that could cause damage to the place or to people, let us know immediately.
11. If you delay the work of the housekeepers at the time of check-out, you will be charged $50. This fee is applied to any late check-out between 11:00 am and 1:00 pm. Any guest who is still on site after 1:00 pm will be charged for an additional night. This does not apply if we have approved a late check-out in advance.
12. When you make a reservation with us, you agree to all the above house rules.